The award ceremony was held by the Dubai Economic Development Department under the patronage of Sheikh Mohammed bin Rashid Al Maktoum, vice president, prime minister of the UAE and ruler of Dubai. The event was held in the hall to them. Sheikh Saeed, Dubai Exhibition and Congress Center.
The award was presented by Sheikh Majid bin Muhammad bin Rashid Al Maktoum, Chairman of the Department of Culture and Art of Dubai. On behalf of the Grand Stores, Mohamed Abu Issa, Managing Director of the company, and Suha Abu Issa, Sales Director of Grand Stores, received the award. Note that the branch of Grand Stores Digital, located in the shopping center of Mirdif City Center, was also awarded in the category "Best Serving Store of 2012".